Patient: Description of condition (time of onset, main symptoms, hospital visited, etc.): Director Fang: Hello! I have a badly blocked tooth, which is painful and agonizing, and I went to the stomatology department, but the doctor had no good solution. Today, I accidentally learned from the Internet that you are good at treating this disease and many patients have been relieved of their pain. It is really like a savior! I would like to ask you to treat me. Since you cannot register by name at your hospital, I wonder if I can make an appointment with you or add a number at your convenience. The time depends on your convenience, as long as you can see me. Thank you in advance. My phone number is 13522670577. Beijing Stomatological Hospital, Department of Endodontics, Fang Bisong: You can find me at the Department of Endodontics of the Stomatological Hospital after the holidays. Patient: I was touched by your reply, I didn’t expect you to reply to me so quickly and promise to treat me, thank you so much! I will go to the hospital after the holiday to see you, I really appreciate your trouble, I sincerely wish you a happy holiday! You are welcome. If you are really suffering and cannot be treated in other major hospitals, you can come to me directly. Patient: Dr. Fang: I am the last patient you saw this morning. I have never met you before, but I met you through the Internet. For more than ten years, I have suffered from tooth blockage. In the past month, I have been suffering from toothache due to improper fillings, and the worst part is that the pain caused by the fillings was not seen in other hospitals, let alone solved! Today, you not only gave me an additional number, diagnosed my acute gingival papillitis and gave me anti-inflammatory treatment, but you also made an appointment for me to go back on October 21 to treat my food blockage problem and told me that you could solve any blockage problem. Your kindness gave me hope, and I look forward to the relief of my pain in your hands! When I met you, I felt so relieved to leave my teeth in your hands; when I met you, I believed it was a blessing to have you see me. You are really practicing what you wrote on your website: “To be a human being is to serve others; to be a doctor is to help patients with all your heart; to be a good doctor is to solve difficult diseases.” I heard from the doctor in your room that you were not well and that you were always available to patients. As a patient, I certainly hope that you will not turn away; but because I am a patient, I hope that you will take care of your health and solve difficult diseases for patients for a longer period of time. You know that your health is not only your happiness, but also the blessing of your patients! Thank you very much! I wish you to cherish your health and keep it forever! Fang Bisong, Department of Endodontics, Beijing Stomatological Hospital: Thank you for your concern and praise, which is the best encouragement for me. Everyone gets sick, and going to the hospital is not always a very happy thing, and often requires a certain amount of courage. “Do not do unto others as you would have them do unto you” is my principle of being a human being, and I naturally practice it in my work. Patient: Dr. Fang: Hello! When I asked you to look at my teeth on October 9, I agreed with you to treat the gingival papillitis in the upper right 5 and the embedment in the right side first, and to do the crown in the upper left 7 first, and then treat the embedment after the crown is done. After that I went to the restorative department and the restorative doctor said that the left 7 is more troublesome now because the crown is short and the crown lengthening must be done before doing the crown. Two options were suggested: one, make do with the filling, and then do the crown when it breaks. Second, go for crown lengthening and then do the crown. Of course, I was afraid of crown lengthening and wanted to make do with it first. But the prosthodontist said that the tooth was not very good. Originally, I just went to Peking University Oral Cavity to fill the right tooth, but I didn’t expect that the right tooth was not filled, the inflammation of the gum papilla has not yet healed, and the embedment is serious, and it is even more uncomfortable than before filling; I also opened the left tooth, so now it is not good to do the crown directly, and it is not good to fill. (I know her intention is absolutely good, but my left tooth originally did not feel anything ah). I was so desperate for tears! Now I can’t bite on either side of my teeth, so I’m suffering, but I’m in a hurry! This morning when I asked you to confirm the adjusted appointment time, I wanted to tell you about this situation, but you were seeing a patient and it was not convenient to disturb me, so I did not elaborate. However, you have realized that my situation is complicated and asked me not to make a crown first. I agree with your opinion. Now I have a concern: the current condition of my left and right teeth makes you have to clean up the mess before treating the blockage, such as filling, anti-inflammatory, etc., which may not be part of your scope of treatment; this condition may also make your next treatment more difficult or affect the effect of the blockage treatment. In addition, due to the bad bite, my teeth are badly worn and I have dentin allergy, and I use desensitizing toothpaste every day, will this condition be aggravated after the treatment of the embedding. I am sorry to take up your valuable time. I am really afraid that the above mentioned factors will be detrimental to your treatment, and if that is the case, then I am hopeless! Fang Bisong, Department of Endodontics, Beijing Dental Hospital: Xiao Sun, don’t worry, there is always a way to treat it. I like challenging problems. As for the tooth sensitivity problem, I suggest you not to drink carbonated drinks in the future, it will gradually improve. Patient: Dr. Fang: I am relieved that you have a solution, I trust you! Thank you for your trouble! See you next Wednesday! Patient: Dr. Fang: After 5 treatments, my blocked teeth are really all cured. After I saw you yesterday, my upper left tooth was slightly uncomfortable and I didn’t dare to bite anything. This morning, the discomfort disappeared, and I ate something with a lot of fiber that makes it easy to clog my teeth, and basically the clogging is gone, just a little bit of normal clogging, which comes out easily. It’s a world of difference from the original. I don’t know how to thank you for the trouble you took to cure my pain for more than 10 years in just 5 times. In the future, whenever I enjoy a delicious meal, I will always think of you, because you made my life comfortable and beautiful. You have earned my trust and respect by your words and actions, and it is so reassuring to leave my teeth in your hands. One more time, my treatment will be over, and I feel that we have become not just a doctor-patient relationship, but a trustworthy friend. I will go back to you in the future if I have any more problems with my teeth (hopefully, no more problems and no more suffering for you). And if you ever need me, don’t hesitate to ask. Know that there is a patient of yours who will always remember you and bless you forever! Sun Manjun