Nowadays, with the popularity of the Internet, more and more people choose online medical treatment and online consultation, but I also found many problems in receiving online consultation. In order to diagnose a disease, doctors usually need to take a detailed medical history and conduct a physical examination, followed by some auxiliary examinations, mainly X-ray, CT or MRI in orthopedics, in order to make a diagnosis and provide treatment advice. During the online consultation, since the doctor has no way to conduct physical examination, it is better to describe the medical history in detail, such as the location of pain, duration, aggravating or relieving factors, what treatment has been done and what effect it has, so that the doctor can have a general understanding of your condition. Then, it is better to upload the films of the examination rather than just the examination report, because the examination report is from the imaging doctor, and the orthopedic surgeon needs to read the films and make the diagnosis by himself.