A, dentistry several common problems of clever and helpless answer
1, why do new full movable dentures just wear a period of time there is always pain phenomenon? Just like wearing new shoes as a child, there will be some places to wear pain, after we repair, generally close the mouth and no pain!
2, why do new full removable dentures just wear a period of time to eat effectiveness can not? Just like you start to learn to ride a bicycle, not only ride not fast and may fall, this is a skilled process! Later skilled break-in period after the good!
3, why some children as a child teeth rotten not fill out after the replacement is not also a good teeth? And you say that my child’s milk teeth must be filled? That there are children as a child with poor academic performance and some become very good when they grow up, there are such cases, but such a good thing does not necessarily happen to your child, or according to the principles of gradual and safe it!
4, porcelain teeth can be used for how long? That is like you buy a pair of good leather shoes, you say how long you wear? In addition to the quality of the issue itself, and you use the degree of attention also has a lot to do with! (So what’s the point? The tooth is not used to eat it? The shoes are not also used to wear it! , 5.
5, why you say you do the porcelain teeth on the warranty 2 years? Is he not long life? The refrigerator manufacturer warranty 3 years, does not mean that it can be used for 3 years, not to mention your daily three meals, a year on the use of 1000 times, 2 years on 2000 times, after 2000 experiments are not broken, you say it has any quality problems?
6, why do you say that the price of porcelain teeth is not the same? And the same why your clinic is more expensive? That the same cotton shirt produced by different manufacturers will be the same price? The difference is not more, in addition to look at the same thing not only look at its materials, different designers doing clothes, different chefs frying, the price should also be different! So importantly there is a clinician’s design and operating methods, small material is not the same and lead to the price difference!
7, why do you say the dental treatment you have to make a hole in the teeth, that is not a hazard which? The problem is that you grow something in your stomach out of the problem doctors also have to cut a stomach, is the same reason, these small damage and the actual problem than that is necessary to do is also insignificant!
8, why my teeth did not hurt at the beginning now you give me a treatment after my teeth but a little pain? And take medicine? That someone’s body has a problem to start without pain after the operation but there is a few days of pain process, and also to take medicine infusion for a few days, this is a process!
Second: the oral surgeon bargaining skills
The patient will mention the price at the beginning, in fact, is the normal development process of customer shopping psychology, is the natural reaction of people in the purchase of anything or ask for new information.
We should be happy when a patient asks about price, because the patient is already interested in the treatment and is moving towards the final choice. When a patient mentions price, he or she is looking for a reason to support the expense so that he or she can justify the funds to receive the treatment. If the patient never brings up the issue of price, he may not be interested in the procedure at all. However, most dentists react to this with hesitation, embarrassment, or indifference. Patients are about to take the first step towards getting their teeth fixed for a brighter smile, and we don’t know how to make it happen, and often disappoint them.
If every patient is 100% in favor of the plan of care we propose, and doesn’t disagree with the cost of treatment, doesn’t kill the price, doesn’t pick a fight, and pays on time, then the dentist will have a happy day. Handling patient inquiries is the central tenet of dental marketing, and to understand it is to be proficient in the way of marketing. As a doctor, you need to learn how to motivate your patients to agree. In the eyes of the average patient, oral health care is not a procedure that must be performed immediately, but is entirely a patient’s emotional choice. The key to successful communication is how to successfully present the procedure and make the patient feel that it is worthwhile before the patient raises the issue of price. Price and value are measured like a scale, with price on one side and value and benefits on the other. If a patient raises the issue of price before the value is fully introduced, a good dentist will put the price issue aside first. He or she will say, “I’m glad you brought up price, we’ll talk about that later. Let me ask you some questions about your dental needs first. Currently, the vast majority of patients in China lack the proper awareness of oral health care and are less willing to pay a reasonable amount of money for their oral health, so we doctors have the responsibility and obligation to educate our patients about oral health so that their “needs” become “needs (wants, wants, wants)” and so that they are aware of every oral health problem.
A patient’s willingness to be seen depends largely on the ability of the dentist and dental nurse to communicate with the patient. The patient’s perception in the first few minutes of meeting the doctor is the basis for building trust and friendship. The payment system must also be made known to the patient, with appropriate explanations given to the initial patient, and must be made clear to the patient before treatment begins to ensure that the patient is aware and, if necessary, signs an “informed consent” form. At this stage of the conversation, it is advisable to mention the cost of the treatment to the patient so that at the end of an otherwise promising conversation, the patient does not abandon the treatment because of the cost. With any patient, we should do our best to make sure that the patient is satisfied with the results of the treatment with all our enthusiasm and clinical skills. This is why it is so important to listen carefully to the patient’s needs.
It is difficult for the average patient to accept a list of costs that are well over budget without a full communication of the results and associated costs, and it is a great challenge to the trust between the patient and the doctor. Most of the time, when a patient starts to mention the price, the dentist feels compelled to give a direct answer, while listing all the technical reasons to support the price, and the more the dentist and the assistant talk, the more they deviate from the right path of communication. A good dentist will handle a patient’s bargaining situation appropriately. In order to get the patient to agree to the procedure, we must ask the questions that make the patient talk about his or her heart, so that the patient can find a basis for accepting the treatment and thus emphasize the value and benefits of the procedure. Price should not be discussed until the importance of value has been emphasized.
How to make the patient agree on the value of the treatment? How do you tip the scales in favor of value and benefit? The way to do this is to ask questions. Keep the patient talking most of the time and ask questions that require the patient to talk about his or her heart. Then let the patient know what sessions are available and what the benefits of the sessions are. The sessions are not the same, the treatments are not the same, and the prices are not the same. The final goal is to get the patient to willingly pay and receive your best treatment.
Third, the dental clinical practice of small tips small experience small notes
1, after playing the lower alveolar nerve, the chair will be erected, the anesthetic takes effect much faster!
2, when cleaning the upper front teeth do not use the mouth mirror to pull, use your fingers to pull the lips, not only will not cause the mouth mirror pressure patient discomfort and can use your hand to block the water spray from the work head.
3.Patient’s upper posterior teeth are painful, if no carious location is found, you can pay attention to the far middle palatal neck of upper 7, which is a common but easy to ignore place.
4.Check the sealing of the cavity by spraying some water around the examined tooth and then blowing it with the air gun to see if there is any bubble, if there is, it indicates that this place has been connected with the cavity and needs to be repaired to prevent the leakage of the seal from causing trouble.
5, a tooth with acute periapical inflammation, surrounding teeth are involved in pain is not good to determine which tooth, do not use the buckle check, it is best to use pressure check more accurate.
6, full denture first wear, may be because the edge is too long and dislocated when the patient speaks, open mouth, then you can wear the denture, by pulling the patient’s mouth lip outward, if pull a certain place appears denture loose, then this is the location of the edge long.
7, mixing plaster powder, if you want to make it solidify faster so as to quickly remove the touch, you can use warm saline instead of water, while mixing faster, you can also directly put a small amount of salt in the plaster.
8, encounter the need to give the mouth on the corrosive drugs, you can first blow dry the treatment area near the mucosa, and then cut the appropriate cling film attached to the mucosa and the gum end of the film into the gum sulcus, can better protect the mucosa from damage.
9, for some clinics, in order to protect the cleanliness of the treatment table, you can use a layer of cling film mask, once a day to change.
10, denture trial wear with occlusal paper check, think there is no longer high point, why the patient feels high or in a few months and then occlusal pain, in fact, the early contact point of occlusion, is in the neighboring teeth, because the restoration force in place, and push the neighboring teeth, the neighboring teeth shift to form early contact point.
11, when doing temporary crowns, on the prepared tooth or model (model can generally use wax, paste a layer of cling film, and then on the self-clotting, temporary crowns will be easy to take off, and very smooth.
12, do temporary crowns when not hard before you can take down with scissors to trim and then put on, and then take down, can save a lot of grinding time.
13, the posterior area of the tooth to do the root canal when doing machine expansion preparation, mounted on the needle can not be put into the mouth, you can first put the needle into the root canal by hand and then put the needle in the mouth, in addition to reduce the height of the treated tooth is also a way (because the later are to crown repair.
14.When cutting the ligature rubber chain with thin wire cutting pliers, be careful not to cut to the patient’s mucosa. The fastest way to remove the wire head on the end cutting pliers is to clip it on a wet cotton ball.
15.A good way to remove the dirt on the pulp extraction needle is to tie it on the prescription stick several times.
16, sticky brackets, the above 45 to use the mouth mirror to observe the accuracy of the position, the lower anterior area of the vestibular groove should be separated by a cotton strip to not sticky posterior brackets when the incisor touches the mucosa contaminated by saliva.