Parotid cleft cysts are a type of malformation and are congenital, usually due to the development of incomplete degenerative tissue of the cleft. They are usually fluctuating to palpation and are round or oval in shape, and if they recur they can become hard and indistinct from the surrounding tissue. Patients with cheek cleft cysts may experience sore throat, difficulty swallowing, and foul taste in the mouth. The surgery usually involves complete removal of the cyst to avoid recurrence, but care should be taken to avoid injury to the facial nerve, the hypoglossal nerve, and the laryngeal nerve during the surgery. Patients with cheek cleft cysts can form abscesses if they become infected, so they should be promptly incised and drained and operated on after the inflammation has dissipated. Patients with cheek cleft cysts should be treated promptly because although the cysts grow slowly, the body can easily become a health risk if the upper respiratory tract is infected. It is recommended that patients with cheek cleft cysts be reviewed regularly after surgery to prevent recurrence of the disease, and it is recommended that they actively engage in skin exercises in their daily lives to improve the body’s resistance and enhance its ability to fight the disease.