No matter how advanced medical technology is, and no matter how much money people spend, medicine has not yet advanced to the point where it can cure all diseases, nor can it cure every patient. For families who have just welcomed a new baby into their lives, the joy is overwhelming. It is not easy to inform parents that their newborn child has an eye disease. Children are the future of the country and the hope of a family. If a child suffers from an eye disease, not only will the child’s normal life be affected, but the whole family will be depressed as well. And the success of the child’s rehabilitation treatment depends mainly on the management of the parents. In his epitaph, the famous American Dr. Trudeau interprets the doctor’s work with his patients in this way: “Sometimes to heal; often to help; always to comfort”. Trudeau clearly pointed out the duties of medical workers, we not only want to treat and cure diseases, but also want to help and comfort patients. The medical humanism is summarized in six words: kind, rich and noble. Therefore, doctors engaged in primary eye care, when screening children with incurable eye diseases, should sympathize with parents and help them to tide over the difficulties together with a kind heart and a high sense of social responsibility. With a wealth of professional knowledge to do good communication with parents, so that they have more common language with the parents of the affected children, which can increase each other’s trust in themselves, eliminate disturbed thoughts, stabilize emotions, and receive a more desirable effect of information, so that parents can be well enough to cooperate with doctors for further diagnosis, treatment and rehabilitation of children. Good communication skills include: 1. Try to use language that parents can understand during the communication process, inform the child of the situation, try to use the local language, and avoid using medical terms. Eye diseases in children with developing vision, especially refractive errors such as hyperopia, astigmatism and refractive error, can lead to strabismus, amblyopia and loss of stereo vision, thus affecting future life, learning and work. The best age for treatment of this type of eye disease is 3 to 5 years old, and as long as it is detected early and correct treatment is given in time, the treatment effect is very good, the treatment is simple and easy, and the cost of treatment is minimal. However, parents are the most reluctant to accept the doctor’s advice to let their children wear glasses as early as possible after the problem is detected by screening. Therefore, parental education during this period is very important. Successful treatment depends on parents fully understanding how to treat and understanding treatment, and on parents encouraging their child to wear glasses rather than using them as a means of punishing their child. At the initial post-screening review, good and effective communication helps to obtain the history we need and reassures the parent that his or her child will be seen well enough to bring him or her to the appointment promptly once the required eye medication has been ordered at home. Do not blame the parents too much if they postpone the visit or seek some irregular “treatment” and the child misses out on the best treatment, but continue to patiently educate them on how to seek the right treatment for their child. 2, listen carefully to what the parents say, so that the parents will feel that you are taking his concerns seriously. Sometimes the parent’s main complaint will also help you to understand their main concern. It is important to listen carefully to what parents say about their own children’s problems related to their eyes. It is important to pay attention to the parent’s account during the child’s eye care consultation because in some cases, the child’s abnormal presentation is far more obvious at home than in the office. Therefore, the parents’ opinion is often correct. 3. When parents are given time to answer questions and ask questions, they need time to recognize the existing problems of the child and to confirm them.