Dear patients and families: Hello! We are grateful that you have found us in the sea of doctors to consult about acute pancreatitis, which is the trust of our medical team and the recognition of the treatment center for severe pancreatitis in Nanjing General Hospital of Nanjing Military Region. We can feel your anxiety and expectation. We will definitely do our best to help you, listen carefully and answer patiently. In order to provide better assistance and answer your inquiries, we also hope that you will provide detailed information that will be relevant and efficient. Therefore, we would like to make a few points for your reference. First of all, when you provide information, try to be calm and not to say things like “please help my xx”. We can understand your eagerness when your family member is sick, but if you don’t get to the point, we can’t provide you with effective help except for comfort. Secondly, before consulting, try to communicate with the local hospital doctor to understand the condition and try to provide us with the following information: when did you get sick, what is the cause of the disease, what diseases have you had before, what complications have occurred, what treatment has been done in the local hospital, and what problems are still unsolved. Thirdly, we have not seen the patient face to face, so we only have a general understanding of the patient’s condition, and the condition of acute pancreatitis is very variable, so we cannot answer judgmental questions such as “can it be cured” and “how much does it cost”, so please understand. In order to serve you better and to cure patients faster, please pass on a few suggestions. Thank you!