Whether neck and shoulder pain can be massaged requires specific analysis of the problem and should be treated differently. If the neck and shoulder pain is caused by soft tissue injury in the neck and shoulder, it is possible to relieve the symptoms through massage and physiotherapy, but if the neck and shoulder pain is caused by tumours, osteoporosis and spinal cervical spondylosis, massage is contraindicated. In these cases, massage, traction and other methods, not only can not relieve the symptoms, and may even aggravate the condition, or even lead to cervical spinal cord injury, paraplegia, or in more serious cases, even endanger life safety.