This article is a consultation strategy formed by my nearly 7 years of patient network consultation and response, I hope it will be useful to readers: I. What problems can be solved by network consultation 1, can not be solved by network consultation: 1) in general, never seen, without any information, the doctor can not give a reply; 2) the problem is a medical problem, there is no answer, the doctor can not give any reply; Chinese Academy of Traditional Chinese Medicine Xiyuan Hospital Cardiovascular Department, Ke Jingbai 3) can not solve the problem of clear diagnosis, but only provide the suggestion of consultation; 4) those who have not been consulted or whose condition has obviously changed, can not provide specific treatment plan; 5) critical and emergency cases are not suitable for network consultation, but preferred to seek medical advice or telephone consultation. 2. Problems that may be solved by network consultation: 1) What is the appropriate specialty to see, there is certain information can provide the corresponding advice (consultation guidance); 2) have seen a doctor, the process of taking medication problems; 3) regular follow-up after the consultation (follow-up and review of examination test indicators); 4) general guidance on the handling of adverse reactions. Second, the focus of the pre-consultation and post-consultation consultation is different: 1, pre-consultation: provide as much information as possible, to see the professional expertise of experts. General doctor’s reply in most cases is uncertain advice, can not provide diagnostic results, and can not provide specific treatment and medication recommendations, sometimes you will be advised to see a doctor in person near you. The cardiovascular department of the Xiyuan Hospital of the Chinese Academy of Traditional Chinese Medicine (CACM), Ke Jingbai 2, post-visit consultation: there is a role of follow-up, you need to write the information about the visit, the text and picture data to upload, because the doctor can not always check the patient’s information, but also can not remember the specific circumstances of the treatment. If there are new examination items should also be uploaded together. For example, a patient treated with aspirin and clopidogrel after stenting for coronary artery disease has bleeding gums and subcutaneous bruises, so how to use the medication? Another example: how to deal with mouth sores and constipation after seeing a Chinese medicine practitioner and taking herbs? These are the better questions. The following questions are difficult for doctors to answer: First, they send a bunch of examination reports, and then ask if they have any disease. Why do I have hypertension, coronary artery disease, or uremia? I have coronary heart disease, please give some useful suggestions? For some particularly difficult to reply to the consultation, most doctors will choose to be silent, after all, the doctor’s time and energy is limited, will not spend time on invalid consultation. 2, consultation to provide as much information as possible including gender age, habits, not only to provide information on treatment and examination 3, the necessary salutation and understanding: doctors are using their time off to respond to everyone’s consultation, when the response is not satisfactory, I hope to have more understanding. Doctors are not gods, nor are they omnipotent gods, and consultation is not a substitute for a hospital visit. I hope the doctor tips are of some help to you! In addition, health regulations prohibit internet consultations and provide advice for reference when seeking medical treatment! Overcoming bad habits, maintaining a happy mood, a moderate diet, and moderate exercise are the cornerstones of good health.