1.Regardless of the patient’s status, respect him. 2.No matter what your mood is today, never bring your personal emotions into the treatment work. 3.Always maintain a stable mood and good attitude in doctor-patient communication. 4.Try to make the patient feel your initiative and care. 5, the diagnosis and treatment of disease norms clear thinking, not affected by the external environment and easily change position. 6.Treat the reasonable requirements of the patient’s family, should try to meet. 7.On the basis of adhering to the principles of treatment, consider more from the patient’s point of view. Wu Fengliang, Department of Orthopedics, Peking University Third Hospital 8.Sincerity is a powerful weapon to resolve all misunderstandings. 9.Master the balance point of self-interest and others’ interests. 10.Efforts to let the affected family clearly understand the information he should know. 11.Treat medical disturbances, can seek a reasonable and powerful solution. 12.Keep an open and healthy mind at all times. 13, try to adhere to the state of mind and every patient to become friends. This article is forwarded to my hospital plastic surgery Dr. Pan Berlin, after reading a lot of emotions. In the current medical environment, do not forget the original intention, insist on being a “humanistic” physician, so that patients return to medical treatment is the direction I strive! “I hope that I can share the same vision with all my colleagues!