“Emotional therapy” creates a good doctor

“If you’re not a good doctor, you’re a good doctor.” “No virtue is a good doctor.” “These are all praises of “good doctors”, how to become a “good doctor”? The famous medical doctor Wu Jieping said, “Doctors are taking two weapons to treat patients, both with good technology and good art.” The art of medical treatment – “love therapy”, the so-called “love therapy” is to use sincere enthusiasm and friendly language expressions and actions, to express their care to the patient, attention, so that the patient to you to produce “This will reduce the physical and mental stress of the patient, and improve the effectiveness of the treatment by generating positive recovery factors in the body. The Chinese Physicians Association conducted a survey on various medical disputes and found that less than 20% of them were caused by technical reasons, while 80% were due to service attitude, language communication and medical ethics. With the continuous development of society and the times, people’s living standards continue to improve, the people’s demand for medical services also increased, coupled with the continuous development of human disease spectrum changes, which requires us to strengthen self-cultivation, eyes inward, face and overcome their own shortcomings, not to complain about the patient’s lack of understanding, complaining about the sky can not solve the problem, to be good at analyzing their own problems, from the service environment, service concept, service attitude, service effectiveness, etc. The concept, service attitude, service effect and other aspects to find the reasons, the development of measures to have a perfect doctor-patient communication system, to promote effective communication between doctors and patients which is also the specific aspects of “emotional therapy”. A good doctor to achieve “a requirement, two skills, three mastery, four attention, five to avoid, six ways. A requirement is to have integrity, respect for the patient or family, compassion and patience; two skills is to listen more to the patient’s inquiry, more to introduce the patient’s condition, treatment effects, the purpose of drugs and tests, concern for the patient’s life or inconvenience in the process of medical care; three mastery is to keep abreast of the development of the patient’s condition, medical costs, the patient’s social psychology; four attention is to pay attention to The four attentions are to pay attention to the emotion of the communication target, the degree of education, the feeling of the communication target, the recognition of the disease and the expectation of the communication target; the five avoidances are to avoid forcing the patient to accept immediately, to avoid using stimulating language or words, to avoid using medical words or vocabulary that the patient does not understand, to avoid forcing to change the patient’s point of view and to avoid suppressing the patient’s emotion; the six ways are prevention-oriented targeted communication, interchangeable The six ways are prevention-based targeted communication, interchangeable object communication, group communication, written communication, coordinated consent communication and physical and figurative communication. Medicine is a benevolent art, not only with “benevolence”, but also with “art”. To become a good doctor should not only have a good service attitude, but also have excellent medical technology, to constantly use the new knowledge of modern science, new achievements, new methods, new technologies, and various human diseases to fight, with new and exquisite medical skills to relieve the patient’s pain, to have a strong sense of responsibility for the patient, really think about the patient, sincere service for the patient, to relieve the patient’s pain as the highest pursuit of life. But at the same time, we must also strive to ensure the safety of medical services, minimize errors and accidents, and provide safe and secure medical services. The best doctor-patient communication – “emotional therapy” – is the prerequisite for making you a good doctor.