1.Provide the patient’s true age and gender, this information will help in the initial diagnosis of the hematological disease. 2.Provide the main symptoms of the patient when he/she first fell ill. For example, patients with purpura should describe in detail the site of bleeding, the time of bleeding, accompanying symptoms, and whether there are any triggers. The patient should describe in detail the site of bleeding, the duration of bleeding, the accompanying symptoms, the presence or absence of triggers, the presence or absence of fever, or other symptoms such as dizziness and weakness. 3.What is the diagnosis and treatment given by the doctor during the first consultation, what are the main drugs, how effective is the treatment, which symptoms have improved, which symptoms have not improved, and what is the recommendation of the treating doctor. 4.What is your current condition and what are your symptoms? 5. Provide the results of all examination reports related to the disease, such as blood routine, urine routine, coagulation function test, immune index, bone marrow test, etc. If you have previous outpatient or inpatient records, provide as much information as possible about the outpatient or inpatient data, which will help the diagnosis and treatment, and also help the doctor to help you determine what other auxiliary tests are needed? 6. Make it clear what you need to consult the doctor to solve the problem, rather than too vague generalities. 7.Internet consultation cannot replace face-to-face consultation, nor can it replace medical examination and treatment. Therefore, please understand if the doctor cannot give patients specific guidance on medication. If possible, you should go to the hospital to have face-to-face communication with the doctor for diagnosis and treatment, which is more scientific, rigorous and responsible.