Stress reactions occur when unexpected events are beyond one’s cognitive and coping range. When family members have suspected symptoms, take the right psychological guidance, reduce the frequency of concern and reduce the psychological burden caused by information overload. 1, when family members have suspected symptoms and need to be isolated, you can encourage them by phone, listen to their feelings, reduce the family’s sense of loneliness, and do not convey to them the over-dramatized reports from the outside world to avoid increasing the psychological burden, when they need more psychological support and attention; 2. If their own emotional state is poor, they need to adjust their own psychological state first, such as talking with friends, venting their inner pressure, before supporting their isolated family members; 3. Always maintain “moderate” concern for their isolated family members. Remain sensitive to their needs, to do the right time concern, but not too exaggerated, to prevent increased isolated person’s psychological burden. When good intentions are masked and negative emotions are suppressed, it makes them feel even more alone. Source: People’s Daily Online “In the shadow of the epidemic, you need this psychological support manual