There is no evidence to suggest that applying a certain cream has a therapeutic effect on facial paralysis. Facial paralysis is usually treated with medication and rehabilitation therapy depending on the cause of the disease. Facial paralysis refers to paralysis of the facial muscles due to various reasons, with symptoms such as crooked corners of the mouth, inability to speak, and difficulty in swallowing, and can be divided into central facial paralysis and peripheral facial paralysis. Central facial paralysis is mostly caused by intracranial lesions such as cerebral infarction, intracranial hemorrhage and intracranial tumors, which need to be treated according to the cause. Peripheral facial paralysis is caused by inflammation of the facial nerve, and is usually treated with oral glucocorticoid drugs such as methylprednisolone and prednisolone, antiviral drugs such as acyclovir and neurotrophic agents such as methylcobalamin in the acute phase. After the acute phase, facial muscle rehabilitation can be carried out as early as possible, and acupuncture and physiotherapy can be used. Different creams contain different ingredients and have different efficacy, and there is no evidence that a certain cream can treat facial paralysis. Patients with facial paralysis should seek medical treatment as soon as possible and follow the doctor’s instructions.