Establish a good communication platform, patients and families can ask questions to doctors for free, and the doctors who answer online are all senior doctors from regular large hospitals. This is a good thing. However, after a period of online answering, some problems were found. Here to remind patients and family members attention. 1, the introduction of their condition or treatment is too simple, giving the impression that they do not pay attention to themselves and their doctors. Such a situation sometimes doctors are reluctant to answer. For example, after I take the medicine, nausea, weakness, blurred vision, do I need to change the medicine? What kind of medication did you take? How much? How long have you been taking it? What is the effect of the treatment? I didn’t say anything. How to answer this question. 2, the introduction of the situation is too much, a long story. Doctors such as serious look at the need for a long time, and can not not seriously look, that will mislead patients also affect their reputation. 3, should be introduced in this way: what symptoms, how long, which aspects of the symptoms aggravated, aggravated for how long, a simple treatment after, what drugs taken, how much dose, (during the high amount) how long, how effective. How do you want your doctor to help you. That is, concise, but also explain the problem. 4, do not mix personal analysis, or even diagnosis, what I think is the disease. I hope how to treat. The most common problem is that I want to take Chinese medicine. In some areas, Chinese medicine may be effective, but in the field of psychiatry, Western medicine is clearly better than Chinese medicine, and you want to insist on taking Chinese medicine, so what should the doctor do? Then there is the obvious schizophrenia, but the family does not want to take medication and wants psychotherapy. It’s a crying shame to watch. In short, when communicating with a doctor online, you just state the facts and let the doctor do the rest. Medical care is a special kind of service, unlike going down to a restaurant where you want shredded fish and pork and he can’t give you fried liver tips. Rather, after you have presented the condition, the doctor has done the appropriate examination, what to diagnose, which way to use, what drug treatment to listen to the doctor, of course, there are doctors to give you several options, you choose. But you can’t come up and ask for blah blah blah treatment. If the doctor really all listen to you, it is not a good thing for you. Some people are smart enough to read books and research on their own after getting sick and look up information on the Internet, which is a laborious and unpleasant thing to do, not to mention the book to study the condition with the doctor. When you go to a doctor for advice, you have to trust the doctor. If you feel that this doctor is not very reliable, you can choose a doctor who is considered reliable.