A. Medical records are the basis for diagnosis and treatment of diseases, and patients must use their real names for medical treatment. In order to enable the doctor to understand and grasp the disease in time, the patient and family members should provide timely, accurate and comprehensive information about the occurrence and development of the disease, as well as relevant examinations and treatment, etc. They should not conceal the medical history and medical records, and properly keep their own outpatient medical records, pathology reports, laboratory reports, imaging films and other medical records for each visit. For non-neoplastic diseases such as infectious diseases, psychiatric diseases, diabetes, cardiovascular diseases, respiratory diseases, etc., patients and their family members should also give special instructions to the treating physicians. Pan Shengmei, Department of Hematology and Oncology, Ningbo Ninth Hospital 3. Patients and their families should follow the requirements of medical advice and cooperate with medical services and medical management during the consultation. During the consultation period, patients and their families can consult and understand the medical staff about the patient’s condition and the formulation and implementation of the treatment plan; they can understand the medical cost; they can choose the treatment plan provided by the doctor according to their own will, but they should pay attention to respecting the medical scientific principles and not forcibly insist on the requirements that violate the medical principles. Special requirements should be informed to the doctor as early as possible, such as the family’s request to conceal the deterioration of the patient’s condition. Many medical examinations such as liver, kidney function, B-ultrasound, CT, PET/CT, ECT, MRI, gastrointestinal x-ray, etc. have special requirements. Before the initial examination, you should contact the examination department as early as possible to agree on the examination time, and read the examination notice carefully. For follow-up examinations or visits to other doctors/hospitals, the original films should be brought along and the original report should be brought along, which is actually extremely beneficial to the treatment. Bone marrow cytology/bone marrow biopsy, chromosomes, flow analysis and genetic tests are important for disease assessment, and previous treatment plans are useful for subsequent treatment, which should not be missed and can be copied and kept. Before treatment, the patient and family members should consider carefully the doctor’s talk and explanation about the treatment measures and their purpose, meaning, objective complications and medical accidents, and decide whether to accept the treatment measures after family discussion. 7. The diagnosis and treatment of hematological/oncological diseases require the joint efforts of both doctors and patients. In order to achieve the ideal treatment effect as much as possible, patients and family members should actively cooperate with the treatment work and change the bad habits and behaviors (e.g. smoking, alcoholism, excessive fatigue, etc.). VIII. The treatment and recovery of hematology/tumor is a long-term process, during which patients often need a period of out-of-hospital observation. During the period of non-hospital treatment, patients should come to the hospital for review as required, and closely observe the development and regression of the disease and cooperate with the hospital’s follow-up work, so that the hospital can grasp the patient’s condition in a timely and comprehensive manner and provide appropriate treatment. Patients must seek timely medical attention if their condition changes.