The results of the new coronavirus nucleic acid test may not come out because of incorrect information, a large number of people being tested, or a malfunction in the test. 1. Wrong information: When collecting information, you may have written your name or ID number wrongly, and the information is incorrect, so you can’t find out your test results. 2. More people being examined and less staff: the result will be delayed, under normal circumstances, the result will be out on the second day of the new crown nucleic acid test on the first day, and the result will be delayed if there are more people being examined. 3. Instrument malfunction: the result of the new crown nucleic acid test has been unable to come out may be due to the malfunction of the instrument that needs to be repaired and so on, so the test result can not come out. If the result of nucleic acid test can’t come out, we should consult the reason in time, and if necessary, we can change another hospital to do the nucleic acid test.