What is a new type of specialist clinic model?

  – Remember the team of experts in the outpatient ophthalmology clinic at Beijing Children’s Hospital “Director Cui: please tell this parent how keratoplasty can control the development of myopia in children”, “Dr. Hu: please tell this parent how to arrange amblyopia training and precautions”, “Dr. Wang Yuan: please introduce to this parent how our adjusting suture technique is used in children’s strabismus surgery”, “This parent: this is our senior optometrist of ophthalmology –Ms. Chu, please tell her how to arrange the child’s astigmatism and prescription” …… This is a scene of Beijing Children’s Hospital’s Director of Ophthalmology, Mr. Yu Gang, who is attending a specialist clinic. Instead, he looks like a big director, assigning tasks to each of his supporting doctors. In less than a quarter of an hour, five parents had already received satisfactory answers from Director Yu’s clinic, and they left with smiles of satisfaction on their faces. Most of these parents had come all the way to Beijing to get the number of Yu Gang’s clinic and listen to his advice on the diagnosis and treatment of their children’s eye problems. It is very difficult to let every parent get a detailed explanation and treatment advice, and to make every parent satisfied.  Director Yu Gang deeply understands the urgent feeling of parents who want to get the best treatment for their children, and can imagine how parents feel when they come all the way from overseas and cannot get a specialist number. Therefore, every time a parent asks Director Yu to add a number, Director Yu is able to meet the request as much as possible, but this also brings the problem of many patients and the need to improve the efficiency of the clinic. In order to solve this problem, so that every parent can be satisfied – not only to get the personal advice of Director Yu, but also to save the consultation time and meet the needs of as many patients as possible, Director Yu and the heads of various departments of ophthalmology have finally found a solution after much thought. This is how the above scene came about – it is a unique model of specialist team visits in the ophthalmology department of Beijing Children’s Hospital.  With such a team of doctors, technicians and nurses with different specialties, children and parents can get the most clear and detailed explanation and guidance about their conditions.  One time, a parent waited until Dr. Yu’s next visit to express her gratitude and praise to Dr. Shoulong Hu in person because she brought her child to Dr. Yu’s clinic. Dr. Hu was so dedicated that he waited until the child’s optometry results came out to give the parents a complete explanation of the condition and instruct them on how to fit the glasses and amblyopia training methods before leaving the clinic, which was already more than 1:00 pm. The parents were so impressed that they came to thank him in person even though they had to miss their trip home!  However, there are some parents who are new to Children’s Hospital and do not understand this mode of ophthalmology, and they think that “we went to a lot of trouble to get a specialist number with Director Yu Gang, but he sent us to the young doctor underneath after talking to us for less than three sentences. They did not understand this. However, after one or two visits, these parents welcomed this team of specialists. On the one hand, Director Yu Gang pays great attention to satisfying parents’ wishes as much as possible. He personally asks each patient who comes to him/her about his/her condition, and only after giving diagnostic and therapeutic opinions will he/she explain to the supporting doctors and technicians what the parents ask for in-depth explanations. On the other hand, the team of specialists is highly qualified and has a good service attitude: Yu Gang is accompanied by deputy chief physicians, such as Dr. Cui Yanhui, whose specialty is myopia prevention and treatment, keratoplasty lens fitting, pediatric fundus disease, pediatric ocular hemangioma and complex tear duct disease. She has extensive experience in the diagnosis and treatment of pediatric strabismus and ptosis; senior optometrists who have worked in pediatric ophthalmology for many years, such as Ms. Chu Huihui, who has worked in pediatric ophthalmology for more than six years and is currently in charge of myopia prevention and keratomileusis fitting. She has a deep knowledge of pediatric astigmatism and refractive correction, and has extensive experience in the fitting of keratoplasty lenses and guidance on lens wear. At the same time, this team of specialists is a highly educated team, which can be called the elite team of children’s hospital ophthalmology, where all doctors have a master’s degree or higher and have more than 3 years of experience in pediatric ophthalmology. For example, Dr. Shoulong Hu, mentioned above, has expertise in brain image perception training for amblyopia, diagnosis and treatment of pediatric refractive errors and strabismus.  This expert team work mode is not only applied to Yu Gang’s personal expert clinic, but also has been adopted by every specialist in ophthalmology, and received good results. It not only maximizes the technical strength of the ophthalmology department of Children’s Hospital, but more importantly, maximizes the solution to the real problem that more children and parents find it difficult to see eye diseases and even more difficult to see an ophthalmologist. Now, as long as parents can come to the hospital on time to register, in general, the deputy chief physician specialist number can be registered. This is thanks to the operation of this expert team model, which allows more children to see an ophthalmologist and receive satisfactory explanations and treatment guidance. The ophthalmology department of Beijing Children’s Hospital hopes to bring convenience and benefits to more children with eye diseases through this new specialist clinic model, so that seeing an ophthalmologist is no longer a difficult task.