Every day when I return home, I habitually answer questions from patients on the website. Although many of them had never met, I could feel the expectation and urgency from their words. If I can solve some problems as much as I can, I can sleep at night and feel secure. Due to the unfamiliarity of people with thyroid disease, many of the messages were very brief and did not provide valuable information. So much so that I had to ask a lot of questions. This delays everyone’s time. Often, I can only be online for a little while each day, and it takes several days to talk about one thing. Jilin University Sino-Japanese Friendship Hospital Thyroid Surgery Department Zhang Chunhai So I have designed some templates for different situations that you can put in pairs. Try to provide the complete information at once to save consultation time. 1. Have not seen a doctor regarding thyroid. Please describe your current discomfort in detail. Include your age, gender, how long you have been uncomfortable, and describe the discomfort and location. If a lump is felt, the size and location of the lump. If you have test results, please write them down. 2. You have been seen before, but have not had surgery. Please provide your age, gender, and where you have been seen. What tests have been done. If ultrasound was done, please write down the results of the ultrasound report. If you have had thyroid work done, please also include the results. If you are currently taking thyroid-related medication. 3. Have you ever had thyroid surgery? Please provide your age, gender, where the surgery was done, and when it was done. What was the surgical pathology. What was the surgical procedure. Whether you are taking eugenol and what is the dose. What was the review of the nail function. I hope you can read and write clearly. I wish you all good health.