This seemingly simple problem, if you do not grasp the essentials, not only a waste of your time, but more importantly, it is difficult to achieve the best consulting results! Here I will briefly introduce several aspects: 1, age gender The same disease in different ages and gender is different. 2, the condition of the introduction of the current symptoms, onset characteristics, the onset of time and ever treatment and results. This part will play a big role in the doctor’s judgment, the patient consultation must be described in detail in chronological order. If you want to get more accurate guidance in the online consultation, you should also pay attention to accumulate your health records, like the duration, characteristics and exact location of the discomfort symptoms. Wang Tao, Cardiac Surgery Department, Qilu Hospital, Shandong University 3, laboratory tests and examinations Care should be taken not to simply tell the conclusion, but to inform the doctor of the results of the cardiac ultrasound, ECG, X-ray and laboratory tests by uploading the function of pictures if possible; at least the results should be completely transcribed so that the doctor can give as accurate a reply as possible. It is also advisable to inform the hospital where the test was done, which will help the doctor to make an accurate judgment of your disease, because the results of different levels of hospitals are very different due to various reasons (such as technical level, etc.). 4, as the website reminds ‘any advice about the disease can not replace the face-to-face diagnosis of a licensed physician’, online consultation is different from field visits, the doctor can only provide some tendency advice, such as serious or fast development of the disease, or should go to the local regular hospital as soon as possible.