The banner or thank you letter is a way for patients and their families to express their satisfaction and gratitude for the service of medical and nursing staff, and it is also an expression of the new doctor-patient relationship and nurse-patient relationship, and the hospital and the whole society also agree with this expression and take it as a consideration index of quality service, so the department establishes an honor room or honor list, and the hospital has a political network to display and publicize these service achievements, which is also a value concept and humanistic spirit. Both medical and nursing staff and patients need spiritual inspiration. Recently, our wound care center received the third banner this year. Unlike previous patients who presented banners, this patient came from overseas after healing and brought not only a banner but also local sweets to express her satisfaction with the wound care service and the cure of her This caused us to think deeply. This female patient, who was only 33 years old, underwent laparoscopic surgery for acute appendicitis in three of the largest hospitals in the area, and unexpectedly, a small minimally invasive incision after the surgery triggered a stubborn infection, forming a sinus tract as deep as 100px, which continued to be treated for more than one year after two repeated surgeries and did not heal. The final opinion was that the patient should be allowed to change the medication slowly, maybe for several years or maybe for the rest of his life. Such a conclusion made the patient fall into extreme anxiety and despair, in the words of the patient, “like a life sentence”. With such a feeling, the patient came to the wound care center before the Spring Festival this year. Faced with a patient suffering from pain, we had only one choice: to find the root cause of the disease and the way to overcome it. We used the latest “integrative medicine” theory and the holistic approach to physical and mental care, and made a detailed assessment of the patient’s treatment process and physical and mental reactions over the past year in the initial consultation. Fortunately, I obtained the national level 2 counselor qualification and certificate in 2006, and the initial counseling and intervention took a whole 40 minutes, but it was very effective. The sinus tract healed miraculously in the 4th week after the Spring Festival. After our 2-week follow-up visit to confirm complete wound healing without recurrence, the patient was mixed with sadness and joy and came from overseas at the end of March, which led to the scene of presenting the banner earlier. Thinking about the wound treatment process and results of this patient reminds us: the wound is local, the impact is the whole body and mind, especially the psychological reaction of patients with long-lasting wounds is more complex, persistent and strong, this strong psychological reaction makes the patient restless, emotional agitation, not only affects the efficacy of more troubled patients, forming a vicious circle, and easy to become a trigger for doctor-patient or nurse-patient conflict. Therefore, while treating wounds, it is necessary to understand patients’ psychological problems and reactions, and adopt reasonable and effective psychological interventions to play a positive supporting role for wound treatment in order to stop the vicious circle and obtain satisfactory treatment results. This shows that it is helpful for clinical medical staff to learn and apply psychological and philosophical knowledge to deal with the physical and mental problems of patients. A little more humanistic care, a little more transposition, to give hope and confidence to patients is also to give ourselves hope and confidence, I believe that if the hospital and society work together, will create a warm and safe medical environment, I believe that the assault on medical and nursing incidents will be farther and farther away from us, I believe that the tragedy of medical and nursing staff suicide due to unbearable pressure will not be repeated.