1.First of all, be familiar with the hospital’s medical process: the medical process may vary from hospital to hospital, but usually the difference is not big, mainly divided into ten steps: Step 1: first go to the medical guide desk or triage desk: the nurse at the medical guide desk or triage desk will briefly ask the baby’s main illness, they will recommend you to register an emergency number or a general outpatient number according to the priority of the baby’s condition; will recommend you to register a specialist number or a general number according to the complexity of the baby’s condition. Depending on the complexity of your baby’s condition, the nurse at the triage desk will advise you to register your baby for a pediatric internal medicine, pediatric surgery, or pediatric otolaryngology number. Step 2: Register at the registration desk (buy outpatient medical records): register your baby according to the advice of the nurse at the guide desk or triage desk. If you are taking your baby for a follow-up visit or you know exactly which department your baby should be seen in, there is no need to go to the guide desk or triage desk. If your baby’s condition is serious (temperature >39.5℃, poor mental health or coma, etc.), you should first send him/her directly to the emergency room for resuscitation treatment through the green channel (without waiting in line), and then register for the emergency number to buy medical records. If the baby’s condition is not serious, the course of the disease is not long, it is estimated to be common, you can register a general number for consultation (usually need to spend some time waiting in line). If the baby’s condition is more complicated, the course of the disease is longer, may be a difficult and rare disease, you should register for a specialist number, should be aware that the waiting time for a specialist clinic is generally longer than that for a general clinic. If it is your baby’s first time to see a doctor or you don’t have your baby’s old medical record with you, then don’t forget to buy a new one at the same time when you register. Step 3: Waiting area: Take your baby to the waiting area of the corresponding clinic (pediatric medicine or pediatric surgery, etc.) and give the registration slip and medical record to the nurse who will call out the number and wait in line. During the waiting period, the nurse will register your baby’s name, gender, age and address, fill in the fields on the cover of your baby’s new medical record and take your baby’s temperature at the same time. When it is your baby’s turn to be seen, the nurse will arrange the appropriate room for you and your baby. Step 4: Doctor’s office visit: describe your baby’s condition to the doctor, answer the doctor’s questions about your baby’s medical history, and receive a physical examination. The doctor will then recommend laboratory tests or special examinations (X-ray or ultrasound) to further clarify the diagnosis, as needed. Step 5: Payment at the payment office: Take the laboratory test application form and special examination application form issued by the doctor to the payment office and remember to get back the laboratory test application form, special examination application form and payment invoice. Step 6: Laboratory tests and special tests: Take the application form for laboratory tests, the application form for special tests and the invoice for payment to the laboratory or radiology department for the baby’s tests. If you want to check your baby’s blood routine, you should go to the outpatient laboratory to collect peripheral blood. If you want to check your baby’s stool routine, you should go to the outpatient laboratory to get a special small container for holding stool and keep your baby’s stool. The results of the three routine blood, urine and stool can be obtained immediately (usually 10-15 minutes). x-ray examination usually takes 20-30 minutes to report. Step 7: Take the results of laboratory tests and special tests back to the doctor’s office: the doctor can generally give the baby a preliminary diagnosis based on the results of laboratory tests and special tests, and if the diagnosis is clear and the condition is mild, the baby can be treated in the outpatient clinic. If the diagnosis is not clear in the outpatient clinic or the baby’s condition is more serious, the doctor will recommend the baby to be hospitalized for observation and treatment and give the baby a hospitalization notice. Step 8: Pay the bill at the payment office (or check in at the hospitalization office): Take the prescription issued by the doctor to the payment office and remember to get back the prescription and the invoice for payment. If the baby is required to be hospitalized, you should go to the hospitalization office to check in for your baby with the hospitalization notice. Step 9: Pharmacy to pick up the medicine: go to the pharmacy to pick up the medicine with the prescription and payment invoice. Remember, for oral or topical medications, be sure to ask the pharmacist or doctor how to use each medication. If your baby does not need injection or infusion treatment, you can take your baby home now. Step 10: Infusion in the infusion room: If the baby still needs injection or infusion treatment, then take the injection or infusion medicine taken out from the pharmacy to the infusion room and give it to the nurse in the infusion room to prepare the medicine and give the baby injection or infusion treatment. 2, know which examinations need to be prepared for the baby at home (1) do not give the baby too much to eat before coming to the hospital, because the doctor needs to use the tongue depressor when examining the baby’s mouth, often causing the baby’s nausea reflex, too much to eat is easy to vomit. (2) Do not give your baby anything to eat during the visit, because the food in the baby’s mouth will affect the doctor’s accurate observation of the baby’s throat. (3) If your baby has diarrhea, then it is best to keep your baby’s abnormal stool at home and bring it to the hospital for stool examination (note that it should not take more than 1 hour). It is very time consuming and inconvenient to keep the stool temporarily after going to the hospital. Note that the small container of stool must be very clean. (4) It is best to take your baby’s morning urine (the first time you wake up) for a routine urine test, but the urine should not be kept for more than 2 hours (not more than 1 hour in summer). If your baby has a urinary tract infection or hematuria, then temporary retention of urine for immediate urine sedimentation is also meaningful. (5) If your baby needs to do liver function, lipid, C13 breath test and other tests, you must fast and not give your baby breakfast. 3. Learn to arrange complicated laboratory tests and auxiliary examinations If the baby’s condition is complicated and many laboratory tests and special examinations are needed, in order to save time and reduce the baby’s pain, parents should arrange the order of each examination under the guidance of the doctor. The following principles can be learned from: (1) Accept the tests with slow reports first: for example, if you need to wait 30 minutes for the X-ray or CT report, you can do it first and use the time waiting for the X-ray or CT report to check the routine blood and urine and stool tests, so you can get several reports at the same time. (2) Do the tests that require fasting first: liver function and lipid tests require fasting, so you can draw your baby’s blood first and let your baby eat breakfast immediately after the blood draw, and then continue to do other tests on your baby. (3) Take blood specimens at the same time, to reduce the pain of the baby puncture blood collection: for example, venous blood sampling for liver function and other tests, its blood specimens can be done at the same time routine blood, to avoid taking peripheral blood again. In addition, the Mycoplasma pneumoniae test is also to take the peripheral blood, and can be collected at the same time as the routine blood. (4) Do the examination that requires bladder filling first: Ultrasound examination of the bladder requires a large amount of urine, and if the baby has the urge to stool, ultrasound should be done first. After checking the bladder, urine is then relieved to retain urine for routine urinalysis or mid-stage urinalysis.