1, as parents pay more and more attention to pediatric ear, nose and throat disease, now come to our hospital more and more foreign patients, but many patients and friends because of long distance, busy work and outpatient clinic patients and so on a variety of reasons can not come to outpatient clinic interviews, and a lot of children’s ear, nose and throat disease need long-term follow-up, so patients and friends may choose the phone consultation. Especially for some inconvenient to consult the field patients, to save the trouble of traveling and queuing up for registration. Below are a few notes on telephone counseling to share with friends. Please contact the website (4008-900-120 ext. 3) directly for questions about the process of applying for telephone counseling. 2, telephone consultation before the need to write the child’s condition as detailed as possible: check the situation and the child’s current condition, I will read in advance, so that you can more effectively utilize the call time; 3, if the conditions are available, according to the needs of the disease, in advance, will be scanned or photographed through the order attachments uploaded by the way to send me to ensure the effectiveness of the consulting; 4, due to the usual busy schedule can not guarantee that at any time to respond to the online consultation, I will try to respond in time! Online consultation, I will try to reply in time, but also please the majority of parents of children with understanding. If the condition is urgent, it is recommended to go to the hospital directly, so as not to delay the condition, such as parents urgently need to consult me, it is recommended to make an appointment in time to consult by phone, I will try to arrange the same day to talk to you; 5, in view of the online communication can not replace the face-to-face, parents need to judge for themselves to consider whether they need to go to the local hospital in time for further investigation and treatment.