I. Scientific medical care refers to the rational use of medical and health resources, the selection of appropriate and moderate medical and health services, effective prevention and treatment of diseases and health maintenance. Scientific medical care is closely related to everyone’s health and involves all stages of the life process, which helps to solve health problems faced by oneself more conveniently, economically and effectively. The public should pay attention to scientific medical care to effectively maintain their own health and the health of others. Scientific medical consultation means establishing the concept of prevention-oriented health, making reasonable use of medical and health resources (public health services, medical treatment services, disease prevention and health care, and medical insurance), mastering the basic principles and methods of graded treatment and reservation, choosing a regular medical and health institution that is suitable for one’s condition, following the procedures, communicating well with doctors, following medical advice in the process of consultation and treatment, complying with the rules of medical institutions, and correctly understanding the medical concept. The basic principles are to choose a regular health care institution that is suitable for your condition, follow the procedure, communicate well with the doctor, follow the medical advice, comply with the rules of the medical institution, understand the limitations of medicine, etc. Secondly, we should follow the hierarchy of treatment and advocate “small diseases in the community, big diseases in the hospital, and rehabilitation back to the community”, and avoid blindly going to tertiary hospitals. At present, China’s hospitals are divided into first, second and third level, and community health service centers and township health centers are first level hospitals. The medical staff of the first and second level hospitals are generally professionally trained, have formal medical qualifications, and have the ability to treat some common and multi-morbid diseases. Patients with common and multiple diseases prefer to visit first-tier or second-tier hospitals instead of blindly going to tertiary hospitals, which can save time and cost and avoid unnecessary waste. At the same time, because of the large number of primary and secondary hospitals and their wide distribution, consultation in these hospitals can avoid the problems of difficult registration, long waiting time and less communication time between doctors and patients in tertiary hospitals, and can provide more detailed and comprehensive health services for patients. Two-way referral systems have been established in many areas of the country. When the first and second level hospitals can not be treated, they can be transferred to the corresponding tertiary hospitals for consultation, and because the initial diagnosis has been made in the first and second level hospitals, providing preliminary diagnosis and treatment information, the transfer to the third level hospitals can be more focused on the choice of departments and improve the efficiency of consultation. Third, regular health checkups to achieve early detection, early diagnosis and early treatment. Health checkups refer to the medical examination of the subject through medical means and methods to understand the health status, early detection of high-risk factors affecting health and potential diseases, and achieve the purpose of prevention and early treatment. Health check-ups reflect the prevention-oriented view of health, are an important part of scientific medical treatment, and are an effective way to ensure good health. Regular health checkups allow early detection of health problems and diseases in order to make targeted changes in bad behavioral habits and reduce health risk factors. For health problems and diseases found during the checkups, it is important to seize the best opportunity to take timely measures, pay attention to early symptoms of diseases, and go to regular medical and health institutions in time for early detection, early diagnosis and early treatment if there is discomfort. Fourth, encourage the appointment of registration, time and process of consultation. If patients really need to go to a tertiary hospital, it is recommended that they learn about the relevant information through the hospital’s official website, 12320 health hotline and other formal channels before seeing a doctor. Appointment registration can reasonably divert patients, realize time-slotted consultation, improve consultation efficiency, save time of both doctors and patients, avoid concentrated queues of patients, and reduce the chance of in-hospital cross-infection. The appointment methods commonly used by hospitals around the world mainly include on-site appointment, telephone appointment, SMS appointment, network appointment and self-help appointment with Yinhe card. Patients can reasonably choose the appointment method according to their own situation, and visit the hospital in time and according to the process. At the same time, patients who have successfully registered for an appointment should cancel the appointment in time if they cannot visit the clinic on time. V. When seeking medical treatment, you should bring along your valid identity documents, previous medical records and all kinds of examination data, state your condition truthfully and strictly follow the medical advice. When seeking medical treatment (excluding emergency services), you must bring a valid ID to register by name. Valid identification documents include ID card, family register, social security card, driver’s license, passport, temporary residence permit or military ID card, etc. Medical record is the documentary information about the patient’s disease treatment, which is an important indispensable basis for medical personnel to make correct diagnosis and treatment plan. Bringing complete past medical records and various examination data to the doctor helps the doctor make a faster and more accurate diagnosis, avoid repeated examinations, and save time and money. Communication between the patient and the doctor is the basic means for the doctor to understand the condition and the beginning of the doctor’s treatment. The main way of communication between the patient and the doctor is for the patient to present his or her condition to the doctor. If the patient is unable to present his or her condition in person due to special circumstances, a family member who understands the condition should present it instead. When stating the condition, try to be truthful, accurate and comprehensive in stating the problems related to the disease, do not exaggerate or conceal the condition. If you have fever or diarrhea, you should first go to the fever or intestinal clinic specially set up by the medical and health institution. Fever is commonly known as “fever” and diarrhea is commonly known as “diarrhea”. Fever and diarrhea can be associated with a variety of acute infectious diseases. The fever clinic and the intestinal (diarrhea) clinic are special clinics in the hospital for detecting suspected cases of infectious diseases and treating the corresponding diseases. Patients with fever or diarrhea symptoms should go to the fever clinic or intestinal (diarrhea) clinic of a regular hospital in a timely manner to investigate the possibility of acute infectious diseases, so as to avoid transmitting the disease to others. According to the requirements of laws and regulations related to the prevention and control of infectious diseases, medical personnel will register information related to patients with fever or diarrhea, and patients should actively cooperate by providing true and valid information. Patients with fever should wear a mask for personal respiratory protection during the visit and stay away from crowded places as far as possible. 7. In case of emergency, call 120 emergency number and 12320 health hotline for medical and health information. ”120″ is the national unified emergency telephone number, the service is for disaster and emergency patients, 24 hours a day, there are people to answer. Once you are outside the hospital and need emergency medical assistance for critical illness or accidental injury, you should immediately call the 120 emergency number. When calling, do not panic, you should remain calm, listen to the question, answer clearly, speak clearly and concisely, and put down the phone after the receiver hangs up, so as to ensure that the emergency personnel get all the information needed for first aid. The “12320” health hotline is a 24-hour free consultation hotline, which has been opened in most of the provinces in China, and can provide patients with medical guidance, consultation, appointment treatment, complaints, reports, suggestions, praise, smoking cessation intervention and psychological assistance. Eight, civilized and orderly medical treatment, strictly comply with the relevant provisions of medical institutions, and work together to maintain a good medical environment. Hospital is a public place, patients should enjoy their rights while also fulfilling the corresponding obligations, and jointly maintain a civilized and orderly medical environment. Patients and their companions should consciously abide by the relevant regulations on outpatient, inpatient and visitation, fully respect the medical staff, support and cooperate with their treatment work, and follow medical advice. They should line up in an orderly manner and be civilized when registering, consulting, charging, taking medicine, examining and riding in the elevator. Don’t make loud noises, spit, smoke, trespass in medical places (consultation rooms, examination rooms, etc.), and don’t throw away garbage. Nine, participate in appropriate medical insurance, understand the content of the protection, to reduce the economic burden of disease. China has established three major medical insurance systems, including the basic medical insurance system for urban workers, the new rural cooperative medical system and the basic medical insurance system for urban residents, which initially constitutes a medical insurance system covering the entire population. Advocating urban residents to participate in basic medical insurance and rural residents to participate in the new rural cooperative medical insurance can effectively reduce the financial burden related to diseases. Basic medical insurance is a social insurance system established to compensate workers for the economic losses caused by the risk of illness. Through the employer and individual contributions, a medical insurance fund is established, and the insured person is given a certain amount of financial compensation by the medical insurance agency after incurring medical expenses for sickness visits. The new rural cooperative medical system is organized, guided and supported by the government, farmers voluntarily participate in, individual, collective and government multi-funding, with major medical co-ordination of the rural medical mutual aid system. Basic medical insurance and new rural cooperative medical care are the basic social security provided by the government, and their fundamental purpose is to reduce the people’s medical burden, achieve equity in medical and health services, and protect the people’s health. The corresponding insurance terms and benefits of basic medical insurance and new rural cooperative medical care can be consulted with local medical insurance agencies. Ten, the health problems that medicine can solve is limited, the public should correctly understand the limitations of medicine, rational treatment results. With the continuous development of science and technology, medicine has made great progress and has become a relatively complete and sophisticated natural discipline. However, the human body is a very complex organism, and people’s understanding of it is still far from the end, and the causes of a considerable number of diseases are not yet fully understood, and thus cannot be completely cured. Diseases are caused by a variety of factors such as individual lifestyle, genetics, and environment (natural and social environment), and their treatment is not just a matter for hospitals and doctors. Medicine is not a panacea and doctors are not gods. Patients’ own health literacy, self-management skills and knowledge of relevant medicine are often more important. Patients and their families should follow medical advice, actively cooperate with treatment, correctly understand the limitations and uncertainties of medical technology, treat the results of treatment rationally, and not blindly attribute the adverse consequences of diseases to the responsibility and technical level of medical personnel. If you disagree with the treatment results or believe that the medical staff is negligent, you should solve the problem through proper channels or legal means, and not take illegal actions that disrupt the medical order or harm the medical staff.