Smile Service Compassion

Dr. study summary, and colleagues to encourage the benevolence is simply said that “service”, good service to patients. But the service of the doctor is definitely not a simple hotel catering-style service: smile and smile in the face of patients, they may not be satisfied, because the doctor also need to cultivate a deeper service kung fu. Medical services to effectively solve the physical and mental state of patients, really from the heart to face patients, to help them solve physical and mental problems, not only the heart to perform medical skills, but also heart to serve patients (including saving patients queuing time, understanding the patient’s various pain caused by the disease, and even family financial burden situation, etc.), showing compassion and compassion and the determination to save the patient’s suffering. Then there are really few people who can consistently and completely do so, but the great doctors can really. Since I studied medicine, I have mostly heard and read about the essence of great medicine – kindness and benevolence (I believe that most doctors also know great medicine in this way), which really seems unattainable and unrealistic. However, when the great doctors are doing things around me, my heart lights up: we study medicine just for the technology, doctoral study just for the technology, then it is not worth it, that is not to do the original role of the doctor: doctor technology to be good, heart more benevolent. Medicine is a sacred profession since ancient times, why? Because the art of medicine is benevolent heart and benevolent art. I’m a junior here to talk about the big theory, because some things happened around me really touched my heart, I have a kind of impulse to share with all of you, so this article to encourage it! First, let’s meet a person — Lin Shunchao, who is now my doctoral supervisor. He is an internationally renowned professor of ophthalmology who obtained his Bachelor’s degree in Internal and External Medicine from the University of Hong Kong, his Doctorate in Medicine from the Chinese University of Hong Kong, a Fellow of the Royal College of Ophthalmologists and a Fellow of the International Academy of Ophthalmology. He founded the Hong Kong Sigma Laser Vision and Eye Surgery Center and the Shenzhen Sigma Lim Soonchao Eye Hospital. He is currently a Distinguished Professor and Director of the State Key Laboratory of Ophthalmology at Sun Yat-sen University and Honorary Director of Sun Yat-sen University Eye Hospital. He was the Chairman of the Department of Ophthalmology and Visual Sciences of the Chinese University of Hong Kong. He is currently the president-elect of the Asia Pacific Academy of Ophthalmology, secretary-general of the Asia Pacific Vitreoretinal Society, and director of the World Glaucoma Association. He is a founding member of the Health Express, and founded the Cataract Project in 2004, which plans to set up 100 eye care centers (“eye care sites”) for the poor in China by 2020. He has been a member of the National People’s Congress since 2008. …… Since 2013, the mainland has gotten to know him a little better and he has become very famous. We may ask: What does it have to do with me? Because he never cared about his fame, here I talk only about how he does things and how he treats his patients, knowing him will also help us to know ourselves and our profession. His daily work habits: go to work at 9:00 am, don’t eat at noon, finish seeing patients at 9:00 pm, and finally give us students a half-hour summary (teaching point). Not to mention the long time span, not eating at noon really made us unable to understand, and finally I got the answer, Professor Lin’s explanation: after eating lunch, people tend to doze off and affect the afternoon work, and patients may wait for an hour or two more – I was speechless. In order to save the patient queuing time, he went to the toilet to read the patient’s medical records, I initially because I did not know also made a joke: I saw him with the case out of the consultation room I chased to help him get the medical records but he went directly into the toilet, I turned my head back to make the nurses laugh. Faced with a mainland student like me, he treated me as one of his own: he taught me about his study experience, the story of practicing ophthalmic surgery with chopsticks and green beans, the story of growing up as a doctor in Hong Kong, the essence of surgical techniques and the rigor of academic research, and so on. So many of the above is only a pavement, I have to say today the focus of the doctor’s role — kindness and benevolence. I will directly take Shanxi small Binbin incident, because this incident touched the hearts of caring people around the country, because this incident more let me touch the heart. On August 24, 2013, the 6-year-old boy Binbin in Shanxi was gouged out of his eyes by criminals, resulting in double blindness, this social event has been a social concern, a national sensation, shocked the soul. In the face of the pressure of public opinion, in the face of public social expectations, in the face of young Binbin fragile mind, the most difficult is the face of the world together with the medical problems: in today’s technology level who has heard of the loss of eyeballs can still restore vision this thing? Under such pressure, Dr. Lin took up this mission, courage few people can compare, this is the determination to save patients. Little Binbin came to Dr. Lin’s consultation, the poor doll ah only 6 years old, dull face (picture), crying without tears, hand covering the face, can not find a little childhood romp. At this time, Dr. Lin more busy, to get the cooperation of the family of the little Binbin, organize doctors to discuss the treatment plan, answer the questions of the community, prepare for treatment funds. Everything was arranged, and then there was a new problem: the child refused to change the medication, refused to check and refused to talk to the doctor, everyone was busy and anxious, what to do? In this process, Dr. Lin’s colleagues did not notice: before going to work, Dr. Lin had to go to little Binbin first, like picking up his own son at the door, he opened his arms and hugged little Binbin, and let little Binbin kiss on his cheek before starting the day’s work, I think this is also the reason why little Binbin called “Daddy Lin” later. When helping little Binbin examination, at first resistance, gradually children always say “I am a man, I want to cure my eyes to find my kindergarten children play”, Dr. Lin colleagues can not help but think “ah, strong”, and who knows how many children with Professor Lin told the children I won’t go into details about the story, but I’ll really talk about it for hours. When he went into surgery, little Binbin could smile and extend his “V” finger and wish himself good luck, really brave and strong little guy. There is another saying that Dr. Lin gave to little Binbin when he was discharged from the hospital: “If God gives you a bitter lemon, he will also provide you with sweet and sour lemon juice”. The little patient is cheerful, lively, strong and brave day by day. To sum up, Dr. Lin has done his duty as a good doctor. The prosthetic eye surgery was successful and the “electronic eye” is about to mature, but the more important change in little Binbin’s body, which we may not be able to appreciate unless we are in the mirror – a child who has lost his innocence has transformed into a strong, brave and happy little man, which is what the doctor has done. Both are great, but benevolence can truly change the world and change the future. The doctor has really understood the essence of benevolence and benevolence, and what is the trouble of being complained about, and what is the complaint of suffering and fatigue. To put it in a more authentic way: in fact, every doctor is great, because doctors are this life – the life that patients give doctors to have benevolence and benevolence. Since we have this life we should let ourselves shine in front of patients. Like Dr. Lin, he saw the patient’s troubles as if they were his own, and his heart was saddened, and he did not avoid hardship, day and night, heat and cold, hunger and thirst, and he went to the patient wholeheartedly, never pushing, never putting up a show. My classmate said that I was “poisoned” so soon after a few months of doctoral study (similar to brainwashing, right?), I hope that we doctors are implanted with such a virus, for the doctor has a kind heart, still afraid of no technology? Still worried about no patients to follow? I don’t want to tell the story of Dr. Lin Shunchao, but how to put his energy into play in our business. I am here to tell you what I have seen, heard and thought to encourage you!