Ms. S., who was engaged in the reception of telecommunication, often felt chest tightness, shortness of breath, head swelling, nausea, and limb pain in the last year, and went to the cardiology, gastroenterology, and respiratory departments of several large hospitals, and had many physical and auxiliary examinations, but none of them were positive. She was diagnosed as “depression”, and after antidepressant treatment, Ms. Ren finally got rid of her stubborn physical discomfort and worries. The fast-paced life, work pressure of urban employees, especially some deal with people and require “smile service” profession, such as salesmen, operators, waiters, etc., in the face of customers they must smile, in the customer temper or even bad words, they also have to smile, and the purpose of doing so is “But when customers turn away, their inner boredom and anxiety can only be smothered in the heart of nowhere to vent, bringing the consequences of “offending their own psychology”, if the depression and depression can not be effectively relieved, in the long run, may fall into If depression and depression are not effectively relieved, in the long run, you may fall into depression and cannot extricate yourself from it. Correct self-psychological regulation plays an important role in preventing depression. Friends engaged in the window service industry, first of all, we must understand their own work “role”, accept customer accountability, mediation is part of their own work, some of the customer’s blame is for your company’s problems, you need to make patient explanations on behalf of the company with reason and discipline, some are for your service attitude, you need to seriously reflect on, improve the shortcomings, try new solutions, and try to improve the service. Improve the shortcomings, try new solutions, such as the appropriate use of humor to defuse the tension. Learn to express your true feelings concretely, when you say “I’m upset”, “I’m a useless person” is more abstract, if you say “I’ve been blamed by the customer, worried about losing my job, these days If you say, “I am very upset by the customer, I am worried about losing my job, and I am very upset these days”, it is more concrete. The next task is to rebuild the perception: “Is this concern really justified? What can I do to get the client’s cooperation?” Find out the real cause of the problem and seek new solutions. In addition, after work must pay attention to rest, but also need to develop their own interest in life and work, so that each time they smile from the heart; participate in some spare time activities, especially recreational and sports activities, such as running, excursions, singing, dancing, swimming, etc., adhere to about half an hour a day, persistent, can effectively relieve depression; participate in more social interaction activities to divert attention; to You can confide your inner worries and pains to people you trust, such as relatives and friends, including psychologists, to express your depression and dissatisfaction and seek emotional support. If you can’t get out of depression after a long period of time, you need to seek help from professional psychologists or psychiatrists and choose standardized antidepressant medication, supplemented by psychotherapy, to get rid of depression as soon as possible.