Many injured patients are anxiously waiting for the arrival of the ambulance after the alarm, but the emergency vehicle is not an airplane or rocket, will not wait for you to immediately appear at your side once the alarm, so I hope the general public can understand the workflow of 120, in order to enhance mutual understanding and reduce unnecessary complaints. If the caller himself is in a panic and cannot accurately explain the detailed location of the incident and the injury (illness), then timely, rapid and effective treatment cannot be guaranteed. 2, 120 emergency resources are limited, each emergency vehicle has its own district, 120 command center will be assigned according to the administrative area where the incident is located near the station ambulance, so I hope that the caller must clarify their own location when calling the police, rather than rushing to complain about “why so slow! . 3, many emergency vehicles (not all) with GPS positioning system, car video, the first time to understand the scene. Received the task, the car medical staff will be the first time to contact the police, so I hope that the police do not phone occupancy, to truthfully tell the medical staff the specific location of the patient (or injured), such as which administrative district, a certain district, a certain avenue, around what landmark buildings, supermarket names, bus station names and other easy to find the sign, in order to facilitate the emergency personnel to quickly find the destination in time to rescue. 4, if the caller is a foreigner or unfamiliar with the location, the phone should be handed over to those familiar with the environment of the scene of the incident and first responders to communicate. 5, the scene of a car accident is often chaotic, I hope the alarm to clarify how many people are injured, how many people lying on the ground can not move, because an ambulance only a stretcher bed, such as two seriously injured at the same time can not guarantee that there is enough space for treatment, in the call to 120, it is best to request 2 in advance, so as not to wait for the ambulance and delay another (or several people) rescue time. 6, I hope the general public to strengthen the sense of public morality, do not pose a “matter of concern, hanging high” posture, do not watch the scene, should actively assist in the rescue. Only the general public are aware of the importance of the scene rescue, in order to make the rescue become more perfect.