1.Feeling very uncomfortable for a long time (7-30 days); 2.After physical examination, there is no physical disease, or it is not the main cause; 3.Self-examination and self-thinking, no satisfactory answer; 4.Seriously affects work, life and study; 5.Self-unable to do anything; 6.Self-used many ways to solve the problem, no effect, or the effect is not obvious; 7.Seeking the help of good friends or relatives, no effect, or the effect is not obvious 8.They have the determination and courage to change and admit that they are vulnerable to seek help; 9.They think they belong to the category of psychological confusion or are reminded by others; 10.After painful weighing, struggling, struggling, and making trade-offs; 11.They have learned about the causes of psychological confusion and counseling procedures; 12.Searching, selecting, and evaluating counseling institutions and counselors; 13.Try and examine the counselor through telephone or network or acquaintance; 14.Discuss the preliminary consultation plan and complete the appointment; 15.Accept the counseling service; 16.Comprehensive evaluation of the consultation effect.